Care

Cleaning the Visor and Hard Surfaces

To clean the visor and other hard surfaces, use a clean cloth and warm water, Windex, or a gentle cleaner. Avoid using rubbing alcohol, acetone, or isopropyl alcohol, as these can damage the plastic and the visor.

 

Cleaning the Fur and Foam

For cleaning the fur and foam, treat it similarly to most fursuit heads. Use your preferred fursuit spray for spot cleaning, ensuring ample drying time. Brush the fur once during the drying process and again after it's completely dry. When cleaning the foam inside the head, be cautious not to spray cleaner directly onto the electronics. For detergents and softeners, we recommend against using these, and using gentle cleaners like Windex instead.

 

Electronics Care

Never submerge or spray the electronics with water or other liquids as they are not waterproof and can be damaged. To clean the front face of the lights, lightly spray Windex or another glass cleaner onto a microfiber cloth and gently wipe the surface. Allow sufficient drying time before plugging the head into its battery. In the event of an electrical fire, do not use water! Use a fire extinguisher.

 

Storage Guidelines

Protogen heads are sensitive to moisture and heat. Always store the head in a cool, dry place, ideally below 85°F (30°C) and away from high humidity. Ensure the battery is unplugged before storage and store the head upright to avoid damaging the ears.

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Additional Information

 

Temperature and Material Care

• Maximum Temperatures: Do not expose the head to temperatures above 85°F (30°C).

• Can the electronics be stored in a hot car/storage unit or be exposed to direct sun? We strongly recommend storing your head in an air-conditioned space, as prolonged direct sunlight and heat can damage it

• Materials: Handle the materials with care, avoiding exposure to harsh chemicals like acetone or isopropyl alcohol.

• Chemical Avoidance: Steer clear of any substances that might degrade the materials, ensuring longevity and durability.

 

Battery Information

• Maximum mAh Capacity is 10,000 mAh: Ensure the battery used does not exceed the recommended capacity.

• The mask can operate for approximately 6-10 hours on a charge.

• The battery has a lithium core, so be sure not to damage or puncture it.

• Temperature Limits: Keep the battery within safe temperature limits to prevent damage or malfunction.

 

Stay Safe and Comfortable

Remember, these suits can be highly insulating. Ensure you stay hydrated, especially when wearing the head for extended periods. Proper care and maintenance will keep your Protogen head functional, safe, and comfortable.